What are the biggest challenges keeping you up at night in 2026? This collaborative workshop brings agency leaders together to tackle the real issues facing the industry right now. Working in groups, delegates will share their challenges, draw on peer advice and experience, and work together to develop practical solutions they can take back to their own organisations. Each group will then present their challenge and proposed solution to the room, creating a collective view of the issues facing operations leaders and the ideas that could help solve them.